Don’t Just Launch ‘Em and Leave ‘Em - Ongoing Support is Key

Last week, I shared my thoughts on the value of a foundational part of our support structure --…Read more

How to Avoid Any Post-Launch Jitters with a Support Agreement

Over the past couple of years, I’ve been Digital Echidna’s support manager and have worked with a large number of clients as part of their post-launch…Read more

Celebrating Growth and a National Recognition

Today is an exciting day for all of us at Digital Echidna as it marks the release of the…Read more

Going on the Record - An Inside Look at an Echidna Process

Each RFP we are invited to participate in starts a process. A ritual. We identify a solution, write the proposal, submit, and then… we wait. If we are…Read more

Intranet Introspection: Proper Execution

So far we’ve covered the vendor selection process, how to budget time and resources and how to…Read more

Intranet Introspection: How to Keep Your Project On Track Once It Has Left the Station

Last week I covered some pointers on the bid process and how to ensure you get…Read more

Intranet Introspection: Starting on the Right Foot

At Digital Echidna, we have a long and successful history of working with enterprise-level clients, especially in the healthcare and educational markets,…Read more

Echidna Ranked Amongst Canada's Top Web Developers by Clutch

Digital Echidna is proud to have been recognized in Clutch's latest…Read more

Don’t Question Success – Ask the Right Questions for Success

Whether you’re developing content for your company’s newsletter (either external or internal) or trying to figure out what your Web site content should say, the best way…Read more

Why I Drank the Blue Kool-Aid

This month I celebrate one year at Digital Echidna. 

Over these past 12 months I've worked with clients exclusively on Drupal…Read more

Be Good at Bearing Bad News

It’s easy to share good news. Everyone loves to say it and you know it’s generally going to be well received. But how you, as a business, handle bad news is the true test…Read more