Is a Bird in the Hand Worth Burning the Bush? The Real Cost of Aggressive Communication

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So... remember this experiment? Where I tilted at the virtual windmill that is The Quick-Fix, Snake-Oil-Salesman Approach to Creating Content?  Well, there's no such thing… Read more

Accessibility Lessons from Robert Munsch

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Let's celebrate the birth of an icon and explore how his lessons continue to resonate in the world of accessibility. The beloved storyteller and children's author, Robert… Read more

Puffery -- The 'Magic' Dragging Down Your Content Effectiveness

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Puffery may be behind your magic slogan, but tricking your audience is a recipe for failure. And while being a fan of yourself may be great, too-frequent use of hyperbolic… Read more

Messaging Lessons from the Fringes

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Time is always of the essence -- so don't forget the essentials. Last night, I attended the London Fringe Festival Showcase. In a case of art imitating life, I was able to… Read more

Accessibility Matters - Are Retroactive Obligations Realistic?

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When it comes to accessibility, we all know what should be done. But those scenarios exist in a Utopian world that doesn't actually exist. The questions in our real world… Read more

Searching for Success? It's Being Funnelled to the Palm of Your Hand

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The recent news from Google that mobile-based searches have exceeded those coming from desktop and laptops has prompted one Google exec to suggest that the purchase funnel is… Read more

Take Time This Week to Increase Your Accessibility Awareness

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Interested in helping further the accessibility cause? Thanks to the Global Accessibility Awareness Day festivities, you can start taking your first steps later this week!… Read more

Accessibility Matters - Window Dressing or a Door to a Greater Commitment?

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Any and all efforts to improve accessibility are appreciated -- but it's better when these highly visible accessibility efforts are more than just window dressing, but rather… Read more

No Short Cut to Quality Content - Despite What the Black-Hat Snake-Oil Salesmen May Say

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I have a few posts running in my head, but none have tapped that vein which allows them just to spill right out on the page. So when the Twitters presented me with an… Read more

Me Comprenez-Vous? AODA in French

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I have spent the last few days preparing for and enrolling in French as a Second Language classes in a local community college. In addition to learning about some wonderful… Read more

Echidna's Spring Migration to DrupalCon

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We all know that Canadian Geese migrate south for the winter. But did you know that Canadian Echidnas are heading south in the early spring to attend DrupalCon 2015 in sunny… Read more

The Importance of Applying Accessibility

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I've written before about the importance of making material about accessibility accessible. I thought it might just apply to articles. Alas, there are accessibility… Read more