Every once in a while I'm reminded of the Five Man Electrical Band -- "Signs, signs, everywhere a sign... Do this don't do that, can't you read the signs?"

But…Read more

I can do all manner of things independently – attend school, participate in clubs and extra-curriculars, work, go to Starbucks, and any number of run-of-the-mill tasks one…Read more

I may be a business owner, but I'm still human. And the immediacy (and relative anonymity) of social media can make it easy for a quick thought, an "I thought it was funny…Read more

Remember when the idea of a paperless office was a thing? No one would need hard copies of anything: computers and digital technology would supplant that need entirely.…Read more

Did you know that not all guidelines of the Web Content Accessibility Guidelines (WCAG) 2.0 are required under the Accessibility for Ontarians with Disabilities Act (AODA…Read more

I've talked in detail about specific accessibility improvements that affect me directly as a blind computer user. In a new series that I'm starting this week I want to…Read more

The most frustrating part of accessing the web as a blind user, in my opinion, is images. Whether they're infographics or pictures used to add a visual element to an…Read more

We've all had a less-than-perfect customer service experience: a surly customer service rep on the phone, poor workmanship that a company won't apologize for, or a bungled…Read more

We've all heard it: "Closed captioning for this program is brought to you by Company X" but have we thought what captioning truly means and what it can do for those for…Read more

In my prior post I discussed the…Read more

Sometimes, despite having full (though corrected) vision and being able-bodied, you just can't see some of the amazing things that this world has to offer. You also can't…Read more

Infographics must die.

At least that was the feeling I expressed a few months ago on Twitter. It was a visceral reaction to my frustration with graphical…Read more