Tomorrow morning, we'll be attending the Ability…Read more

Did you know that not all guidelines of the Web Content Accessibility Guidelines (WCAG) 2.0 are required under the Accessibility for Ontarians with Disabilities Act (AODA…Read more

I've talked in detail about specific accessibility improvements that affect me directly as a blind computer user. In a new series that I'm starting this week I want to…Read more

The most frustrating part of accessing the web as a blind user, in my opinion, is images. Whether they're infographics or pictures used to add a visual element to an…Read more

On this World Sight Day 2014, I'd like to reflect on the status of the blindness community as I…Read more

We've all had a less-than-perfect customer service experience: a surly customer service rep on the phone, poor workmanship that a company won't apologize for, or a bungled…Read more

We've all heard it: "Closed captioning for this program is brought to you by Company X" but have we thought what captioning truly means and what it can do for those for…Read more

In my prior post I discussed the…Read more

We often fall into the habit of focusing on broadcasting information when we discuss accessibility: how can we ensure our message is accessible to the largest possible…Read more

While productive communication is a two-way street, the path can sometimes get rough – especially when you're dealing with potentially contentious issues like…Read more

Sometimes, despite having full (though corrected) vision and being able-bodied, you just can't see some of the amazing things that this world has to offer. You also can't…Read more

Infographics must die.

At least that was the feeling I expressed a few months ago on Twitter. It was a visceral reaction to my frustration with graphical…Read more